Websites and back office for local business

A website that brings you work.
And one place to run it all.

Arcbay builds the website your customers book from, and the screen you run your day on. Appointments, customers, reminders, takings. Set up around how your trade actually works, and looked after by us.

Tell us about your business See what you get No account, no card. A person reads every one.

A booking, start to finish. Forty-five seconds.

Recorded on the real product at our demo barbershop. The customer books on their phone; the owner watches it arrive.

One system instead of five, and none of it your problem.

Most owners run a booking app, a loyalty app, a texting tool, a staff app and a website that don’t talk to each other. Arcbay is the one system underneath all of it, built for your business and run by us.

A website people actually book from

Hand-designed for your business, on your own domain, quick on a phone. Customers pick a time that’s genuinely open and it lands on your screen straight away.

  • Your colours, your logo, your services, your photos. Never a template.
  • Live availability, so no phone tag and no double-booking.
  • Deposits or prepay if you want them. Pay in person if you don’t.

Want to try one? Book a haircut at Rio Vista, our demo barbershop. Nothing there is real, so book away.

Your day, already laid out

A calendar that knows how many jobs you can run at once, so online bookings and walk-ins never collide. Open it in the morning and the day is there: who’s booked, who’s waiting, what needs approving.

  • Real capacity against bays, chairs, rooms or staff.
  • Running behind? Push the rest of one person’s day by ten minutes and every client is told.
  • Staff see only what they need. You see the whole picture, from the counter iPad or your phone.

Customers who come back

Text and email reminders go out before every appointment, so the no-shows that quietly cost you a day stop happening. Punch cards where they suit you, and a nudge at the right moment.

  • Reminders from your own number, with replies landing back in your dashboard.
  • Buy seven, the eighth is free. Tracked by phone number, so it works for walk-ins too.
  • A smog due in two years, a detail due in three months, a regular who hasn’t rebooked.

A front desk that moves

An iPad at the counter. Customers type their phone number, it finds today’s booking and marks them here. No booking? It creates a walk-in on the spot.

  • Shows their punch progress, never their name. Nothing private on a public screen.
  • Staff clock in and out on the same tablet with a personal PIN.
  • Your dashboard shows who’s in the lot right now.

You can see the money

Today’s work, what’s owed and what came in, on one screen. Export the moment your bookkeeper asks.

Staff logins that fit the job

Owner, manager, front desk, booth renter. Each sees their own work and nothing else, with shifts and a time clock built in.

You never touch the tech

Domain, hosting, your Google listing, updates, backups, support. Ours. You’ll never be asked about a nameserver.

Take card payments if you want to

Deposits at booking or full prepay through Stripe or Square, paid straight to your account. Or stay cash-and-card at the counter.

No enquiry goes cold

Every form and message in one list, with what the person was looking at before they got in touch.

Runs on the phone in your pocket

Add the dashboard to your home screen and it works like an app, with a ping when a booking comes in. No app store needed.

Set up around the way your work actually arrives.

Some businesses sell booked time. Some chase a job through stages. Most want the customer back either way. The same dashboard speaks each trade’s language, and the parts that don’t apply stay off your screen.

Pick a trade. The same product, set up for that one.

Local businesses that book time or chase work.

Underneath, these all run the same way: someone gets in touch, you schedule them or move them along, and you want them back. That’s the part we build.

A worker hand-washing a grey SUV in an open wash bay

Vehicle

  • Car washes
  • Auto detailing
  • Smog and inspection
  • Auto repair and tire
  • Mobile detailing
A barber giving a client a fade in a small shop

Personal care

  • Salons and barbers
  • Med spa and wellness
  • Nail and lash studios
  • Dog grooming
  • Massage and bodywork
An HVAC technician kneeling beside a residential unit

Home and trade

  • HVAC, plumbing, electrical
  • Landscaping
  • Cleaning services
  • Pest control
  • Pool service
A realtor handing house keys to a couple at their front door

Appointments and clients

  • Real estate
  • Property management
  • Lessons and studios
  • Photography and events
  • Consulting and coaching

Regulated trades

We take these on, and we scope the compliance parts properly rather than guess at them.

Insurance agencies Renewals are the whole job, so the reminder schedule is built around your book.
Mortgage brokers Pipeline and milestones. Legally-timed disclosures are planned with your compliance people rather than guessed at.
Law practices Matters and filing dates. Client trust accounting is its own regulated animal and is scoped separately.
Don’t see your trade? Tell us how the business really runs, and we’ll say honestly if it isn’t a fit. Tell us your trade

Four steps, and three of them are ours.

  1. 1

    Tell us about the business

    You, a couple of minutes

    A short form. No account, no card, no obligation. A person reads it and calls you back.

  2. 2

    We design and build it

    Us, about two weeks

    Your storefront, hand-designed for your brand, and the dashboard set up the way your trade actually works.

  3. 3

    We connect your domain

    Us

    We point your web address at it, or get you one, load your real services and prices, and sort your Google listing.

  4. 4

    You open. We stay.

    Both of us, from then on

    You get your site, your login and a walkthrough. We keep running it and pick up the phone when you call.

One bill instead of five.

A one-off build, then a monthly fee that covers the hosting, the domain and us looking after it. We work out your number once we know your trade and your services. No hourly surprises.

Booking app $30 to $50 / mo
Loyalty or punch-card app $20 to $100 / mo
Text and email marketing $30 to $80 / mo
Staff scheduling and time clock $30 to $80 / mo
A real website $50 to $150 / mo
Arcbay
All five, plus a person who answers
Bills you pay1
Logins you juggle1
Nameservers you touch0

Everything included

  • A designed website on your domain
  • Online booking or enquiry capture
  • Customer records and history
  • Text and email reminders
  • Loyalty and repeat-visit nudges
  • Staff logins, scheduling, time clock
  • Takings, exports and reporting
  • Hosting, updates, backups, support
Get a number for your business

Typical US list prices for the tools Arcbay replaces, as of 2026. Yours may be more or less. The point is the number of bills, not the exact total.

Tell us about your business.

A couple of minutes, and a person reads every single one. No account, no payment, no obligation. Just enough for us to work it out and come back to you honestly.

Rather just talk? hello@arcsmiths.com or (619) 815-4114

Book a call instead See the demo shop

Questions

What exactly do I get?

A website built for your business on your own domain, and a dashboard you run the day from — bookings or enquiries, customers, reminders, staff hours and takings. We build it, launch it, host it and look after it. You get a login and a phone number for when you need us.

What kinds of businesses do you work with?

Local service businesses. If people book your time, or you chase work from enquiry through to done, it fits — car washes, detailers, salons, groomers, med spas, repair shops, smog stations, home services, studios, realtors and property managers all work the same way underneath.

Is it a template?

No. Every site is designed for your brand — your colours, your logo, your services, your photos. Anyone can sign up; the short form just tells us what we’re designing before we start.

How is this different from the booking app I already pay for?

A booking app gives you an empty calendar and leaves the rest to you: the website is somewhere else, the loyalty is on paper, the marketing is a third bill, and none of them talk to each other. Arcbay is the whole thing in one place, set up for your trade, and run by us rather than handed over with a login and good luck.

Do you set it up for how my trade actually works?

Yes — that’s the point of the questions when you sign up. Some businesses sell booked time and need a calendar that respects how many jobs can run at once. Some never book anything and instead move work through stages with deadlines attached. Most want the customer back either way. We turn on the parts that match how you actually operate and turn off the rest, so the screen isn’t cluttered with someone else’s features.

Do you work with insurance, mortgage or law?

Carefully, and we’ll be straight with you about it. Insurance renewals we’ll happily build. For mortgage, the disclosure timing is set by law, and for law firms, client trust accounting is a regulated ledger with rules that differ by state — we plan those with your compliance people rather than shipping something that guesses. We’d rather say that up front than sell you a feature we haven’t earned.

Who owns the website and the customer list?

You do. Your customers, your bookings, your domain, your data. We build it and run it, and we can hand it all over. Nothing about it is held hostage.

What does it cost?

A one-off build, then a monthly fee that covers the hosting, the domain and us looking after it — no hourly surprises. The number depends on your trade, your services and the design, so we quote it when we scope your build. For most businesses it replaces $160–460 a month of separate subscriptions.

Do you only work in San Diego?

That’s where we are, but everything is done remotely — we work with businesses anywhere in the US.

How long until it’s live?

Usually a few weeks, depending on how quickly we settle your branding, services and domain. We’ll give you a timeline before you commit to anything.

Get started About ArcSmiths, who build it